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Best practices when submitting a ticket...

When submitting a ticket please describe your issue with as much detail as possible. Failure to do so will likely result in unnecessary delays.

Screen recordings

(highly recommended)

Please provide a screen recording to help our team better understand your issue. Record the issue from A to Z so we can see exactly what you’re seeing.

*Tickets submitted without a screen recording will be given the lowest priority.

Once you’ve finished your recording, a link will appear on the screen. Copy this link and paste on the form below.

The link will be displayed on your screen after you finish recording.
Please provide a detailed description of the issue you're facing. The more info you can provide the better.
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