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Best practices when submitting a ticket...
When submitting a ticket please describe your issue with as much detail as possible. Failure to do so will likely result in unnecessary delays.
Screen recordings
(highly recommended)
Please provide a screen recording to help our team better understand your issue. Record the issue from A to Z so we can see exactly what you’re seeing.
*Tickets submitted without a screen recording will be given the lowest priority.
Once you’ve finished your recording, a link will appear on the screen. Copy this link and paste on the form below.